Orders are processed and shipped within 24-48 hours of placement. Once dispatched, you'll receive an email with tracking information to monitor your shipment's progress. Use the provided tracking details to follow your package on the carrier's website.

Shipping times vary by destination and carrier. For exact details on shipping times and rates, refer to our Shipping Page.

If your tracking indicates delivery but you haven’t received your package:

• Check your delivery location: Ensure the package wasn’t delivered to a neighbor or another location.
• Look for delivery notes: Carriers may leave packages in secure locations or with receptionists.
• Contact the carrier: Provide your tracking number to inquire further or initiate an investigation.
• Reach out to customer support: Contact us with your order details, and we’ll assist you.
• File a claim: If needed, we can help you file a claim with the carrier.

We’re here to resolve any delivery issues—don’t hesitate to contact us!

• Before dispatch: Contact our customer support team immediately.
• After dispatch: Reach out to the shipping carrier directly for possible rerouting (additional fees may apply).
  Always double-check your shipping details before placing an order to avoid such issues.

Order confirmation emails are sent immediately after purchase. This email contains your order number, summary, and shipping address.

• Check your spam or junk folder.
• If you don’t receive it after some time, contact us with your full name and order details, and we’ll resend it.