Shipping

DISCLAIMER: Order your Valentine’s Day gift now to ensure it arrives on time! For guaranteed delivery, we recommend placing your order by January 22, 2025.

All of our products are shipped to you with a secure, tracked shipping method. We offer free shipping on all orders. No code necessary; free shipping will be applied at checkout and does include duties.

Order cancellations or adjustments are not possible after the order is placed. Please allow 1-3 business days for your order to be processed. Once the order is dispatched, you will receive your tracking link via email and you can expect to receive your order based on the timeline below. Please note the delivery times are estimated.

To track your order, please refer to the "Track Order" page in the footer menu, and insert your tracking number that you have been given in your order confirmation page.

Estimated Shipping Times:

United States (6-11 business days)

Canada (7-12 business days)

United Kingdom (7-12 business days)

Australia (7-12 business days)

New Zealand (7-12 business days)

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Please note that during promotional periods and holiday periods, order processing and shipping times may increase due to the high volume of orders.

VALENTINA VALORÉ only ships on business days (Monday to Friday, excluding bank holidays). Orders placed during the weekend will be processed the following business day.

In case your package arrives damaged as a result of shipment, please email info@valentinavalore.com within 5 business days and include photos of the damage so we can help you out further.