• Easy Returns

    Within 90 days of receiving your jewellery. Shop with confidence!

  • Lifetime Warranty

    Our jewellery comes with a Lifetime warranty, ensuring lasting quality and care.

  • Free Shipping

    Enjoy complimentary tracked shipping on all orders – delivered with care!

    Core Value #1

    Empowerment

    Jewellery that reminds women of their strength and accomplishments.

    Rings

    Core Value #2

    Confidence

    Pieces designed to enhance their natural elegance and make them feel unstoppable.

    Earrings

    Core Value #3

    Simplicity & Quality

    Minimalist, timeless designs crafted with premium materials.

    Necklaces

    Core Value #4

    Celebration of Success

    Jewellery that marks milestones, big or small, in a woman’s personal and professional journey.

    Bracelets

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    Why Choose Valentina Valoré Jewellery?

    Connecting Strong Women Together. One Piece At A Time.

      Others
    Uplifting the Community of Women
    Ethical Craftsmanship
    Lifetime Warranty
    Triple Layer Protection Jewellery
    Hypoallergenic & Tarnish Resistant
    Luxury Packaging

    Triple Layer Protection

    Our jewellery is crafted with Triple-Layer Protection for unmatched durability, shine, and elegance.

    At its core is 925 Sterling Silver, offering a strong, high-quality foundation.

    The first layer of platinum resists corrosion and tarnishing, ensuring longevity.

    The second layer of rhodium adds a reflective shine, prevents scratches, and is hypoallergenic for sensitive skin.

    Finally, the outer layer of 18K gold provides a luxurious finish that resists fading and discoloration.

    This meticulous layering process ensures your jewellery stays radiant, tarnish-free, and timeless, giving you the elegance and quality of luxury jewellery that lasts a lifetime.

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    FAQs

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    Where Do You Ship?

    We currently ship to the United States, United Kingdom, Canada, Australia, and New Zealand. For detailed information about shipping times and rates, please visit our Shipping Page.

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    How Do I Track My Order?

    Orders are processed and shipped within 24-48 hours of placement. Once dispatched, you'll receive an email with tracking information to monitor your shipment's progress. Use the provided tracking details to follow your package on the carrier's website.

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    How Long Will It Take to Receive My Order?

    Shipping times vary by destination and carrier. For exact details on shipping times and rates, refer to our Shipping Page.

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    My Tracking Says My Order Has Been Delivered, But I Haven’t Received It.

    If your tracking indicates delivery but you haven’t received your package:

    • Check your delivery location: Ensure the package wasn’t delivered to a neighbor or another location.
    • Look for delivery notes: Carriers may leave packages in secure locations or with receptionists.
    • Contact the carrier: Provide your tracking number to inquire further or initiate an investigation.
    • Reach out to customer support: Contact us with your order details, and we’ll assist you.
    • File a claim: If needed, we can help you file a claim with the carrier.

    We’re here to resolve any delivery issues—don’t hesitate to contact us!

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    I Entered the Wrong Shipping Address. What Should I Do?

    • Before dispatch: Contact our customer support team immediately.
    • After dispatch: Reach out to the shipping carrier directly for possible rerouting (additional fees may apply).
      Always double-check your shipping details before placing an order to avoid such issues.
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    Why Didn’t I Receive a Confirmation Email?

    Order confirmation emails are sent immediately after purchase. This email contains your order number, summary, and shipping address.

    • Check your spam or junk folder.
    • If you don’t receive it after some time, contact us with your full name and order details, and we’ll resend it.
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    How Do I Find My Ring Size?

    Please refer to our Ring Size Guide for detailed instructions, under the Customer Support Section in the Footer Menu (bottom of the page).

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    How Do I Clean My Jewellery?

    Check out our Jewellery Care Guide for tips on maintaining your pieces, under the Customer Support Section in the Footer Menu (bottom of the page)

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    Do You Have a Warranty?

    Yes, we offer a Lifetime warranty against manufacturing defects.
    The warranty does not cover:

    • General wear and tear.
    • Damage caused by accidents, misuse, or neglect.
    • Purchases from unauthorized resellers or auction sites.

    If you suspect a manufacturing defect, email us at info@valentinavalore.com for assistance.

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    Do You Offer Customization?

    Customization options—such as birthstones, names, or initials—are available for specific pieces. Details will be clearly listed on the respective product pages.

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    Do You Offer Gift Wrapping?

    We don’t offer gift wrapping, but all jewellery is packaged in clean, minimal, and luxurious boxes.

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    How Do I Contact You for Career Enquiries?

    We’re excited about your interest in joining Valentina Valoré! Please email us at info@valentinavalore.com, and we’ll respond promptly.